252 Remote Call Center Representative Jobs
Explore top remote call center rep jobs and find flexible roles such as customer support, customer service on Kickstart Remote. Work from anywhere and advance your career today!
Call Center – Retenciones
Teleoperador comunicando con clientes para fidelizarlos y retenerlos en call center. Brindando beneficios y cerrando ventas de renovación o cambio de plan.
Bilingual Contact Center Representative I
Bilingual Contact Center Representative ensuring positive member experiences and product support. Responding to inquiries and resolving issues while maintaining high standards in service quality.
Member Services, Contact Center Supervisor
Supervisor in a remote contact center creating an empowered environment for member-focused service and coaching Associates. Driving operational improvement in a fast-paced, high-volume setting.
Sales Executive – Contact Center, BPO Services
Sales Executive driving business in BPO services focused on banking, finance, healthcare, and customer care sectors. Managing client relationships and developing strategic sales plans.
Bilingual Call Center Salesperson, English-Spanish
Bilingual Call Center Salesperson assisting the immigration firm's sales team. Providing customer service and building relationships with clients seeking legal status in the U.S.
Call Center Specialist
Call Center Specialist handling service calls for insurance inquiries. Providing exceptional service and support to policyholders and agents via telephone.
Contact Center Training Specialist
Training Specialist facilitating and leading training presentations for CLEAResult. Managing development and revision of training courses for all levels of staff in the energy solutions sector.
Call Center Agent, Home Office
Call Center Agent managing customer inquiries via phone and email in home office. Seeking communicative individuals with flexibility for varied shifts.
Call Center Associate
Call Center Associate delivering exemplary service to clients and retirement plan participants. Handling inquiries, support tasks, and escalating issues as needed from multiple states.
Call Center Representative, B2B Finance and Insurance
Customer Service Advisor providing support and financial advice to small and medium enterprises in Canada. Working with various clients on their financial products and insurance policies.
Call Center Representative
Reservation Agent assisting customers with park reservations at Camis. Delivering exceptional customer service in a dynamic remote environment.
Commercial Health Call Center Representative
Call Center Representative providing health plan support and exceptional customer service for Evry Health. Responsible for inquiries related to benefits, eligibility, and claims.
Bilingual Centralized Call Centre Representative – Day Shift, Eng/Fre
Bilingual Centralized Call Centre Representative supporting work order creation and customer service. Utilize CMMS while managing inquiries via phone and email in a remote setting.
Call Center Representative
Call Center Representative assisting patients, referring physician's offices, and agencies efficiently through excellent customer service. Responsibilities include managing appointments and verifying insurance.
Contact Center Specialist
Contact Center Specialist connecting with current and potential members for Wider Circle’s programs. Provide customer service and conduct outbound calls to prospective members.
Engineer, Service Contact Center
Remote Engineer providing technical support for laboratory instruments at Agilent's service contact center. Handling customer inquiries and analyzing technical issues remotely.
Contact Center Agent – Digital Support, Chat, Email, SMS
Digital Support Agent providing customer assistance via chat, email, and SMS for Advance Auto Parts. Ensuring clarity, professionalism, and empathy while managing customer inquiries in non-voice channels.
Contact Center Agent – Voice Support
Contact Center Agent providing phone support for customer inquiries, assisting with order placements and resolving issues. Dedicated to delivering exceptional customer service for Advance Auto Parts.
Customer Relations Call Center Manager
Customer Relations Operations Manager leading call center operations for CVS Health. Overseeing supervisors and improving customer experience across multiple channels in a virtual setting.
Ejecutivo de Ventas, Call Center
Sales Executive offering products via phone to clients in Mexico. Requires 2 years experience in call center sales and familiarity with CRM systems.
Remote call center representative salary expectations & hiring insights
Looking to build your career in call center rep?
According to our job data analysis, the average remote call center rep salary is $321,280 per year, based on insights from over 252 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote call center reps continues to grow rapidly, with top companies like Grupo A365 and Applicant AI offering roles such as Customer Support and Customer Service.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Entry-level | $1,600 |
| Junior | $409,210 |
| Mid-level | $204,976 |
| Senior | $164,252 |
| Lead | $14 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (13.8%) as the must-have skill for remote call center rep roles. Go (6.9%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
13.8%
6.9%
6.9%
6.9%
6.9%
Companies leading remote hiring
Organizations such as Grupo A365 (33), Applicant AI (31), TrustCorp (8), Viking (6), and Gainwell Technologies (5) have published the most openings lately, offering a snapshot of the employers investing in distributed call center rep talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed call center reps openings, capturing 75.0% of the listings we track. 🇨🇦 Canada adds another 9.4%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
24 listings
3 listings
2 listings
2 listings
1 listings
Education trends
High School remains the most frequently cited credential, appearing in 82.0% of verified postings. Bachelor Degree requirements show up in 10.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
82.0% of postings
10.2% of postings
6.8% of postings
1.0% of postings
Ask our talent partners
FAQs about Call Center Rep
Quick answers we share most often with job seekers exploring call center rep paths.
Question 1What skills do you need to get a remote Call Center Representative job?
You need strong communication skills and the ability to troubleshoot technical issues. Familiarity with cloud-based platforms like AWS or Oracle ERP systems is a major advantage for supporting customers effectively.
Question 2What qualifications do you need to get a remote Call Center Representative job?
Most positions require a high school diploma, though a college degree can be beneficial. Prior customer service experience and basic technical knowledge, such as using an ERP system, will strengthen your application.
Question 3What are the responsibilities of someone who does a remote Call Center Representative job?
A remote representative handles customer inquiries, resolves issues, and processes requests via phone, email, or chat. They also document interactions and escalate complex technical problems to specialized teams.
Question 4What are the benefits of a remote Call Center Representative job?
This role offers schedule flexibility and eliminates your daily commute, improving work-life balance. You also gain valuable experience with cloud-based tools used by many modern companies.
Question 5What does a typical day look like for a remote Call Center Representative?
A typical day involves managing a queue of customer calls and messages to provide timely support. You will use a central dashboard to track and resolve each case efficiently.
Question 6What tools do remote Call Center Representative teams commonly use?
Teams commonly use cloud-based CRM software, helpdesk platforms like Zendesk, and internal communication tools like Slack. They also access knowledge bases and may use Oracle or AWS services for support.
Question 7How can you grow your career as a remote Call Center Representative professional?
You can advance by mastering complex technical support and learning systems like Go or specific ERP software. This expertise can lead to roles as a team lead, trainer, or technical specialist.
Question 8Why is Call Center Representative important in remote-first companies?
Call center representatives are the primary point of human contact, directly shaping the customer experience for remote businesses. Their support maintains customer trust and loyalty in a digital environment.