662 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Customer Support Engineer II
Customer Support Engineer providing outstanding customer service and technical support. Handling troubleshooting, feedback, and supporting product issues for clients.
Support Engineer II
Support Engineer managing daily activities at refining and chemical customers in Eastern Kentucky. Focus on safety initiatives, product inventory, and equipment upkeep.
Support Engineer
Support Engineer assisting in daily activities at refining and chemical customer sites. Focused on safety and product inventory management.
Manager, Technical Support
Manager of Technical Support overseeing B2B technical support for clients in the DACH region. Leading a remote team and ensuring high customer satisfaction through effective support management.
Technical Support Analyst
Technical Support Analyst managing São Paulo office's IT infrastructure. Ensuring efficient operation of technological resources and providing user support.
Support Technician
Support Technician assisting users with IT issues and maintaining tech resources. Role includes both remote and onsite support responsibilities in Brazil.
Technical Support – Customer Service
Customer Support role providing technical solutions and assistance remotely for clients across various communication channels. Collaborating within an international team to enhance customer experience.
Tier 2 Support Technician
Tier 2 Support Technician at Darkhorse Tech assisting clients with technical issues. Providing exceptional customer service through remote support and troubleshooting expertise.
Analista de Suporte Técnico Júnior
Support Analyst role in BigDataCorp focusing on providing quality customer assistance in technical queries. Responsible for managing support through various tools and ensuring SLA compliance.
Senior Technical Support Analyst
API Engineer leading design first principles for scalable, secure APIs at Mollica IT. Evaluating and maintaining UNIX/Linux based applications with ongoing support and training.
Support Engineer
Support Engineer providing post-sales support for telecommunications clients. Engaging in technical troubleshooting and assisting solution deployments with international clients.
Technical Support Engineer, DACH
Technical Support Engineer delivering comprehensive support across the DACH region in German and English. Joining a friendly Technical Services team within an international software company.
Level 3 Support Engineer – Senior/Lead
L3 Engineer providing advanced technical support and troubleshooting complex issues. Collaborating with teams to implement innovative solutions and mentor junior staff.
L2 Support Engineer, Avaya Experience
Level 2 Engineer supporting telco and managed IT services customers with ticket management and technical support. Hands-on role involving communication and troubleshooting Avaya phone systems.
Region Support Engineer – Northeast Zone
Region Support Engineer at GE HealthCare, providing technical leadership and support for market teams in the Northeast Zone area. Engaging in onsite support and driving productivity and quality improvements across modalities.
Technical Support Analyst
Technical Support Analyst investigating and resolving customer issues related to Simbe's robotic systems. Collaborating with Engineering and Operations teams to improve support processes.
LCS Trade Desk Support Analyst
Process-focused role ensuring trade-in quotes compliance and integrating with IT systems for GE HealthCare. Collaborates closely with sales and asset recovery teams.
Technical Support Specialist
Technical Support Specialist for insightsoftware resolving client queries in a fast-paced environment. Involves case management and cross-team coordination to ensure timely resolutions.
Software Support Analyst – Student
Software Support Analyst providing high-quality technical support for Jenzabar products. Troubleshooting functional and system-level issues while collaborating with various teams.
Head of Customer & Technical Support
Head of Customer & Technical Support leading support operations for kosher technology startup. Building systems and improving customer experience while maintaining kashrus standards in digital technology.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
77 listings
10 listings
9 listings
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Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.