Remote Jobs at Helpware
Find your next remote opportunity · 12 Open Positions
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry.
We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better.
With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies.
With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
Internal Operations Auditor
Internal Operations Auditor at Helpware focusing on operational efficiency. Designing audit frameworks and ensuring compliance with global standards in an AI-enabled environment.
Sales Development Representative
Sales Development Representative for Helpware, offering exceptional customer service and sales support. Engaging leads through inquiries, cold calls, and maintaining relationships to drive sales growth.
Real Time Analyst
Real Time Analyst ensuring service levels for Operations accounts by managing queues and performance metrics. Collaborating with Team Captains and Management to improve account performance.
Digital Marketing Specialist
Digital Marketing Specialist managing paid media campaigns for automotive dealerships. Collaborating with Performance Managers for successful campaign setups and ongoing optimization.
Customer Service Representative, Vietnamese/English
Customer Support Representative for Helpware focusing on inbound and outbound customer service communications in both English and Vietnamese. Collaborating with teams to ensure customer satisfaction and resolve inquiries.
Customer Support Representative – Part-Time
Customer Support Representative providing assistance via phone and email for customer inquiries and complaints. Engaging with clients and ensuring excellent customer service in Guadalajara, MX.
Customer Service Representative
Customer Support Representative assisting patients and healthcare providers with inquiries via phone and chat. Ensuring satisfaction through clear communication and problem-solving skills.
Customer Service Representative
Customer Support Representative collaborating with customers and managing inquiries for Helpware's technology-driven support. Providing assistance via email and chat in a fast-paced remote environment.
Customer Support Representative
Customer Support Representative at Helpware providing assistance and support for website users in Ukraine. Handling inquiries and resolving issues for a global clientele through various communication channels.
Customer Service Representative, Night Shift
Customer Support Representative offering customer service during Guam night shifts at Helpware. Assisting customers through calls and digital communication in a fast-paced environment.
Customer Service Representative
Customer Support Representative assisting customers from Puerto Rico with inquiries and issues. Providing support via email and chat while documenting interactions in CRM systems.
Backup Support Specialist
Backup Support Specialist at Helpware, providing operational support in customer support and sales. Handling workflows in Inside Sales, Onboarding, and Data Entry tasks effectively.
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