Remote Jobs at TP Infinity Germany GmbH
Find your next remote opportunity · 1 Open Position
TP Infinity – Consulting.
Technology.
Impact.
TP Infinity DACH (formerly junokai) is a consulting firm specialized in Customer Experience (CX) and Customer Service (CS) – and a solution partner for modern customer interaction.
As part of the international TP Infinity Group, we operate independently within the Teleperformance Group – with over 50 consultants in the DACH region and a global network of more than 650 experts.
Our mission: to systematically optimize service processes, apply technology with strategic intent, and drive measurable improvements in customer experience.
We support organizations throughout the entire transformation journey – from analyzing current structures and defining future-ready target models to selecting the right technologies and ensuring effective implementation.
Our work combines strategic consulting with deep expertise in contact center operations, automation, and data-driven service management.
Our approach is analytical, technology-agnostic, and execution-focused.
We help organizations elevate service delivery across all customer touchpoints and establish a solid, future-proof foundation – efficient, structured, cost-aware, and consistently customer-centric.
1st Level Global Help Desk, m/f/d
1st Level Global Help Desk role providing IT support for Fressnapf employees with a focus on efficient ticket management. Working in a three-shift system, no weekends or holidays.
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