221 Remote IT Support Jobs
Explore top remote it support jobs and find flexible roles such as support engineer, network operations, network engineer on Kickstart Remote. Work from anywhere and advance your career today!
Senior Enterprise Architect
Senior Enterprise Architect providing EA services and collaborating with cross-functional teams at Capio Group. Focusing on aligning project and business strategies with enterprise architecture.
Analista Mesa de Ayuda III
Technical support analyst at Stefanini, assisting users remotely with hardware and software issues, and managing incident resolution across various channels.
Analista Mesa de Ayuda I
Technical Support Analyst at Stefanini providing first-level support for users in diverse environments. Managing incidents via phone, email, and ticketing systems with a focus on problem resolution.
Analista Mesa de Ayuda, VIII
Help Desk Analyst at Stefanini providing first-level technical support for corporate software and hardware. Handling user incidents across various communication channels in a remote setting.
Analista Mesa de Ayuda, Nivel VII
IT Support Analyst for Stefanini providing first level support and managing user incidents through various channels. Resolving technical issues while documenting procedures and collaborating with IT teams.
Analista Mesa de Ayuda V
Support Analyst for IT helpdesk at Stefanini, providing first-level tech support via phone, email, and chat. Resolving incidents and managing user requests with established SLAs.
Analista Mesa de Ayuda IV
Help Desk Analyst providing technical support for corporate applications and resolving user issues through various channels. Work from home setup, full-time schedule.
Enterprise Architecture Analyst
Enterprise Architecture Analyst role at Tyto Athene developing architecture standards for IT systems. Requires collaboration across various departments to ensure efficiency and compliance.
IT Helpdesk Engineer
IT Helpdesk Engineer solving technical problems and supporting global teams at Acclaro. Managing IT operations while ensuring exceptional customer service in a remote work environment.
Field Services/IT Engineer
Field Service Engineer for Vision RT, supporting radiation therapy equipment in the Benelux region. Involves extensive travel, installation, support, and maintenance of medical devices.
IT Support Specialist
Tier 1 Tech Support Specialist providing IT support for Enable Dental’s mobile teams. Troubleshooting technical issues while ensuring smooth operations in a collaborative work environment.
Unit Manager – Outside Property
Unit Manager of Outside Property overseeing claims management for Travelers in Eastern Pennsylvania. Leading a team of claim professionals and ensuring service quality and optimal file resolution.
Senior IT Engineer
Senior IT Engineer supporting and securing internal systems at XBOW, a cybersecurity company utilizing AI. Focused on automating IT tasks and maintaining security posture.
Help Desk Team Lead
Help Desk Team Lead at CBIZ overseeing technical support operations while enhancing client and vendor relationships. Mentoring team members and improving performance through effective management.
IT Administrator
IT Administrator for SaaS company, supporting internal tools and systems with an emphasis on user experience. Managing IT projects, enhancing workflows, and improving system processes.
Premium Audit Manager
Audit Manager overseeing auditors in ARMStrong Insurance Services managing B2B collections. Driving efficiency in audit processes and strategic goals implementation by management team.
IT Help Desk Analyst – Level 1
Help Desk Analyst providing first level technical support to users in Brazil. Responsible for incident resolution and service desk ticket management.
IT Manager
IT Manager responsible for enhancing Deepgram's IT ecosystem as it scales. Leading tools and user support for a remote workforce.
Enterprise Architect
Experienced Enterprise Architect needed to define technology vision and modernize systems at Ncontracts. Leading a team while driving architectural strategy for integrated risk and compliance solutions.
Technical Customer Support
Technical Customer Support role at Sync, helping clients with cloud storage platform issues and inquiries. Working remotely, assisting through various channels like email, phone, and live chat.
Remote it support salary expectations & hiring insights
Looking to build your career in it support?
According to our job data analysis, the average remote it support salary is $103,358 per year, based on insights from over 221 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote it support technicians continues to grow rapidly, with top companies like SGS and CVS Health offering roles such as Support Engineer and Network Operations.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $51,056 |
| Mid-level | $94,220 |
| Senior | $108,361 |
| Lead | $154,302 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (15.2%) as the must-have skill for remote it support roles. Azure (8.6%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
15.2%
8.6%
5.9%
5.5%
5.2%
Companies leading remote hiring
Organizations such as SGS (8), CVS Health (4), ibex. Pakistan (4), Travelers (3), and TD (3) have published the most openings lately, offering a snapshot of the employers investing in distributed it support talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed it support technicians openings, capturing 69.4% of the listings we track. 🇨🇦 Canada adds another 11.1%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
25 listings
4 listings
3 listings
2 listings
2 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 68.4% of verified postings. High School requirements show up in 20.4% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
68.4% of postings
20.4% of postings
8.6% of postings
2.6% of postings
Ask our talent partners
FAQs about It Support
Quick answers we share most often with job seekers exploring it support paths.
Question 1What skills do you need to get a remote IT Support job?
You need strong troubleshooting skills for operating systems like Linux and MacOS, plus experience with cloud platforms such as Azure or AWS. Excellent communication and the ability to manage tickets remotely are also essential for success.
Question 2What qualifications do you need to get a remote IT Support job?
Most employers look for a degree in Information Technology or a related field, along with practical certifications like CompTIA A+. Hands-on experience with cloud services or specific operating systems can also strengthen your application.
Question 3What are the responsibilities of someone who does a remote IT Support job?
A remote IT Support professional resolves user issues through help desk tickets, phone calls, or live chat. They also maintain systems, perform software updates, and monitor network health for a distributed workforce.
Question 4What are the benefits of a remote IT Support job?
This role offers great flexibility, allowing you to work from any location with a good internet connection. You also gain exposure to diverse technologies and a better work-life balance without a daily commute.
Question 5What does a typical day look like for a remote IT Support professional?
A typical day involves triaging new support tickets, assisting users via remote desktop tools, and documenting solutions in a knowledge base. You might also join team meetings to coordinate on larger technical issues.
Question 6What tools do remote IT Support teams commonly use?
Teams rely on ticketing systems like Jira Service Management and remote access software such as TeamViewer. They also use communication platforms like Slack and Microsoft Teams for daily collaboration.
Question 7How can you grow your career as a remote IT Support professional?
You can advance your career by earning advanced certifications in cloud technologies like AWS or Azure. Seeking roles with more complex system administration or security tasks also creates paths for growth.
Question 8Why is IT Support important in remote-first companies?
IT Support keeps the entire workforce connected and productive by resolving technical issues that block their work. They maintain the security and reliability of the digital tools that remote teams depend on every day.