Remote Jobs at Red Cup IT
Find your next remote opportunity · 10 Open Positions

Red Cup IT is an enterprise-grade IT firm that provides MSP, MSSP, and Project Delivery solutions.
We have been in business for over fifteen years and support clients across the United States.
Our hallmark is the delivery of skillsets in more than 100 IT solutions and SaaS applications.
Red Cup IT’s technical staff constantly cross-train across their specializations.
Our company culture is unusual for firms of our nature.
We strongly believe in IT skill transfer and knowledge sharing.
Our customers’ business and IT leaders appreciate that we take care of the technical details so that they can focus on their strategic and business missions.
Our end users appreciate the white glove support we provide.
We focus on vendor relationship development and know how to get the most out of our partnerships on behalf of our clients.

MSP Service Desk Manager
MSP Service Desk Manager leading and developing service desk team for high-quality client support. Overseeing operations, improving processes, and managing SLAs for managed services clients.

Senior IT Systems Engineer
Senior IT Systems Engineer managing IT infrastructure at Red Cup IT, Inc. Overseeing servers, networks, and cloud services for optimal performance and security.

Senior MSP Engineer
Senior MSP Engineer responsible for client IT infrastructure and supporting cloud and on-premises environments. Leading complex projects and improving service delivery processes.

Technical Project Manager
MSP Technical Project Manager responsible for planning and delivering IT projects for multiple clients. Leading technical teams and managing project progress while ensuring client satisfaction and budget adherence.

IT Support Engineer
IT Support Engineer providing technical support and maintaining systems in an organization. Responsible for troubleshooting and ensuring smooth IT infrastructure operations.

MSP Service Desk, Support Specialist
MSP Service Desk & Support Specialist delivering first- and second-level technical support across various industries. Troubleshooting hardware, software, and network issues while managing tickets and providing customer service.

Senior MSP Systems Engineer
MSP Senior Systems Engineer responsible for designing, implementing, and supporting client infrastructure across on-premises and cloud environments for multiple managed services customers. Leading projects such as cloud migrations and serving as a tier-3 escalation point.

MSP Systems Engineer
MSP Systems Engineer maintaining and improving IT environments across on-premises and cloud for multiple clients. Ensuring high availability and security in a managed services setting.

MSP Technical Project Manager
MSP Technical Project Manager responsible for leading multiple IT projects for managed services clients. Ensuring on-time delivery, budget adherence, and quality standards in a fast-paced environment.

IT Service Desk Manager
IT Service Desk Manager overseeing daily operations and ensuring timely, high-quality support for users. Blending team management and IT service management practices in a remote setup.
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