662 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Senior Technical Support Engineer
Senior Technical Support Engineer leading technical support for AI applications at LangChain. Helping teams debug production issues and define world-class support processes.
Technical Support Specialist, L2
Level 2 Technical Support Specialist in FinTech handling complex technical issues and collaborating with cross-functional teams for global customers. Focused on trading platforms and performance optimisation.
Customer Support, Technical Support
Join the night shift editorial team for real-time traffic incident editing. Start your IT career while gaining international project experience working with English-language data.
Support Engineer, SaaS – APAC
Support Engineer for SaaS platform addressing client technical needs and improving customer satisfaction. Requires expertise in troubleshooting and strong communication skills in APAC timezone.
Support Engineer
Support Engineer responsible for troubleshooting technical issues and maintaining platform reliability for financial institution customers post-launch. Collaborating with Engineering and Product teams for continuous improvements.
IT Support Engineer – Radiology
IT Support Engineer providing Level 2 support to radiologists and clinical teams. Supporting 24/7 operations, resolving technical issues in healthcare technology with urgency.
Technical Support Specialist I
Technical Support Specialist providing technical support to partners managing product issues. Collaborating with cross-functional teams to enhance customer experiences with ConnectWise products.
Technical Support Engineer
Technical Support Engineer providing advanced technical support for Jamf products and collaborating with customers to resolve issues. Role requires fluency in Japanese and English and 2+ years of customer support experience.
Technical Support Engineer – Quickcharge
Technical Support Engineer troubleshooting technical support issues for Transact+CBORD. Aiding customer inquiries and solutions in a fast-paced environment with a focus on technology.
Technical Support Engineer
Technical Support Engineer providing Tier 1 support for XBOW's AI-driven cybersecurity platform. Driving resolutions and enhancing customer experience through technical troubleshooting and support workflows.
Technical Support Specialist
Technical Support Specialist at Emphasys Software providing tier 1 and 2 support for Azure-hosted environments. Resolving technical issues and managing deployments within a fully remote team.
Technical Support Engineer – Tier 3, Healthcare, SaaS, EHR, MySQL
Tier 3 Technical Support Engineer at Raintree Systems providing expert technical support for healthcare SaaS platform. Conducting root cause analyses and mentoring lower-tier support staff.
Product Support Engineer - Tier 3
Product Support Engineer delivering solutions for complex software issues at Raintree Systems. Collaborating with teams to enhance product quality and client experience in a remote setting.
Senior Technical Support Engineer – Fluent Japanese
Senior Technical Support Engineer providing technical support for Salesforce Marketing Cloud and Data Cloud. Responsible for troubleshooting, mentoring, and managing customer technical challenges in a fast-paced environment.
Technical Support Manager
Technical Support Manager at DentalXChange overseeing support teams and ensuring delivery of high-quality technical support. Managing client relations and operational excellence in a remote setting.
IT Support Technician – LATAM
IT Support Technician managing identity and access management responsibilities for a global payroll platform, Deel. Supporting applications like Google Workspace, Slack, Microsoft, and Okta with daily support tickets.
IT Service Desk Support Analyst – Level 1
IT Service Desk Support Analyst providing first level IT support for TELUS Agriculture. Monitoring systems and managing support tickets while collaborating with customers.
Support Engineer
Support Engineer providing technical assistance on API, MDM, and integrations at Hubstaff. Collaborating with Sales and Success teams to enhance customer experience and implementation success.
Desktop Support Technician 3
Desktop/End User Support Technician supporting desktop hardware and software packages for Humana. Involves troubleshooting, customer service, and user training in a health tech environment.
Senior Workday Payroll Support Analyst
Senior Workday Payroll Support Analyst ensuring optimization of payroll systems for Shake Shack. Leading technical support and collaborating across departments for payroll-related inquiries.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
77 listings
10 listings
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Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.